Martin & Pleasance

Quality Natural Remedies & Medicines, Aust

Martin & Pleasance’s field team had an outdated reporting system reliant on paper, fax and emails. There was little capacity for accuracy and admin was a time-consuming affair and open to significant error.

The simplicity of Opmetrix CRM’s operating system and easy integration with SAP Business One, allowed both sales people and retailers to easily place orders and view sales reports in real-time. “We can see what interactions we had with a particular customer and found that photo capture is particularly useful when creating displays and showing opposition activity” says Alian. “It enables us to use the information effectively to our advantage.”

“Opmetrix is infinitely more reliable than the previous processes we had in place.”

Alian Adolphe, NSW State Manager