Food service wholesaler & distributor, NSW
With 4,000 lines and 600 retail customers K&A Foods were processing a large numbers of orders. Accuracy took time and with sales teams working remotely it was essential to improve customer service via a digital mobile CRM system.
Opmetrix’s specialist CRM platform for field teams enhanced the sales process, improved efficiency and minimised errors. Access to real-time information and data empowered sales to create a better overall experience for customers. “We hold our sales meeting every week based on the call notes and information we receive from the previous week” says Anna.
“You guys are 10 out of 10. If companies aren’t using a sales automation system they’re missing out on opportunities”